Your Billing explained

Your Billing explained

When will I get my first bill?

How do I pay my bill?

Your billing is set up via Direct Debit from your bank account, or a recurring payment on your Credit or Debit Card. Payments will automatically be requested on your due date each month.

If you pay by Direct Debit

The date your payment leaves your account will vary each month. We always ask your bank for payment on the same day each month, but weekends and Bank Holidays mean that the actual processing date can change.

If you pay by Credit or Debit Card

The date your payment leaves your account will be the same each month. It will be processed immediately in the same way as any of card transaction. Choose this method of payment if you want your payment date to be exactly the same each month.

How can I view my bill?

We send you an email when your bill is due, with a PDF attachment of your bill. You can also log in to your online 4th Utility account and view all of your bills and payment history. 

https://the4thutility.co.uk/login

Keep your payment details active!
Please make sure your payment details are up to date and remain active. Even if you have a credit balance or a promotion that means you won't have to pay this month.
Our system is set up to suspend your service if there are no valid payment details when your bill is produced. If no payment is due this month, rest assured we will not attempt to collect anything. We just need a valid payment method to keep your account active.

Friendly reminder: If your account is terminated due to non-payment, you will lose access to any past promotional offers or discounted rates you may have signed up with. You will be free to take up any current offer available if you wish to reactivate your account.