Our standard installation includes installing your router just inside your property, usually at the first or second power socket. A Fibre Termination Point is installed close to the power socket so that your router can be plugged into the power supply and the fibre point.
Not every home is the same, some building management companies have told us to install every router in to a utility cupboard, or have specified another location to us. Some landlords or previous tenants may have requested an alternative location.
The easiest way to move your router is to buy a longer patch lead. We normally supply you with a 2 meter lead, however, you can purchase longer lead. Try searching online for "Fibre Optic Patch Cable (SC/APC - SC/APC)" and you will be able to select the length you need from a number of different online retailers. Here is a link to one supplier on Amazon that has various cables in white up to 300 meters.
A powerline adapter works by taking electricity from an electrical outlet and transforming it into a radio frequency signal that is then transmitted by the adapter over your existing wiring. This allows you to use the same power socket as both an input for power and an output for transmitting your broadband signal to another location.
Power Line Adapters (PLA) come in pairs. You plug your router into one PLA, then plug the other PLA in another location where you need either an ethernet connection, for your PC, games console or TV, and/or for stronger WiFi in that area.
The Fibre Termination Point itself can be moved if required. Firstly, you would need permission from the landlord if you do not own the property, as moving the Fibre Termination Point can cause cosmetic damage to the property. Once you have decided where you would like it to be moved to, contact us and we can arrange an Engineer visit. This visit will be to complete a survey and advise if your preferred location is possible, and then complete the move if it is. If your preferred location is not possible, the engineer will discuss options with you and advise the best location for what you want to achieve. This visit will be chargeable, even if the engineer cannot move the Fibre Termination Point to your preferred location and you decide to leave it where it is. When making a booking, you agree to pay for the engineer's time during this appointment, not the outcome.