Dear Customers,

Please be advised that we are aware of an issue affecting your developments.

Impact: Total Loss Of Service

Next Actions: We have confirmed power to our on site equipment, and are investigating with third party fibre providers.

Next Update Due: 11:00AM

We apologise for any inconvenience caused.

Regards
4th Utility Infrastructure Team

Dear Customers,

Please be advised that we are performing maintenance on your developments.
Impact: Outage to service up-to 2 hours during the window.

Start Time Window: 06/05/2024 22:00
End Time Window: 07/05/2024 06:00am

We apologise for any inconvenience caused.

Regards
4th Utility Infrastructure Team

Dear Customers,

Please be advised that we are performing maintenance on your developments to carry out some essential repair work.

Impact: Up to 2 hours of downtime during the window.
Start Time Window: 02/05/2024 22:00
End Time Window: 03/05/2024 06:00am

We apologise for any inconvenience caused.

Regards
4th Utility Infrastructure Team

Dear Customers,

Please be advised that we are performing maintenance on your developments to carry out some essential maintenance on our network.
Impact: Up to 2 hours downtime during the window.
Start Time Window: 29/04/2024 22:00
End Time Window: 30/04/2024 06:00am

We apologise for any inconvenience caused.

Regards
4th Utility Infrastructure Team

Dear Customers,

Please be advised that we are performing maintenance on your developments to carry out some essential maintenance.
Impact: Up to 150 minutes downtime during the window.
Start Time Window: 08/05/2024 01:00am
End Time Window: 08/05/2024 06:00am

We apologise for any inconvenience caused.

Regards
4th Utility Infrastructure Team

Dear Customers,

Please be advised that we are performing maintenance on your developments to carry out some emergency repair work.

Impact: Outage up to 150 minutes during the window.

Start Time Window: 01-05-2024 01:00am
End Time Window: 01-05-2024 06:00am

We apologise for any inconvenience caused.

Regards
4th Utility Infrastructure Team

Dear Customers,

Please be advised that we are performing maintenance on your developments to carry out some improvement work on our network infrastructure.

Impact: Outage up to 2 hours during the window.

Start Time Window: 30-04-2024 22:00pm
End Time Window: 01-05-2024 06:00am

We apologise for any inconvenience caused.

Regards
4th Utility Infrastructure Team

Dear Customers,

Please be advised that we have received a 3rd party maintenance notification which will impact your services.
Impact: Full outage to service during the window over the 3 days. Customers will have internet between 07:00am - 19:00pm
Start Time Window: 22/04/2024 19:00pm
End Time Window: 25/04/2024 07:00am

We apologise for any inconvenience caused.

Regards,
4th Utility Infrastructure Team

Dear Customers,

Please be advised that we have received a 3rd party maintenance notification which will impact your services.
Impact: Expected downtime of up to 3 hours during the window.
Start Time Window: 23/04/2024 22:00pm
End Time Window: 24/04/2024 06:00am

We apologise for any inconvenience caused.

Regards,
4th Utility Infrastructure Team

Dear Customers,

Please be advised that we have received a 3rd party maintenance notification which will impact your services.
Impact: Expected downtime of up to 30 minutes during the window.
Start Time Window: 22/04/2024 07:00am
End Time Window: 22/04/2024 09:00am

We apologise for any inconvenience caused.

Regards,
4th Utility Infrastructure Team

Dear Customers,

Please be advised that we have received a 3rd party maintenance notification which will impact your services.
Impact: Full outage to service during the window.
Start Time Window: 24/04/2024 22:00pm
End Time Window: 25/04/2024 06:00am

We apologise for any inconvenience caused.

Regards,
4th Utility Infrastructure Team