Contact Us
Resolved 4THU - Cathedral View Court, Palatine House, Navona House (LN2)
4th July 2024 2:32pm
Dear Customers,
Please be advised that we are aware of an issue affecting your developments.
Impact: Total loss of service.
Next Actions: We are investigating internally and with our third party fibre providers.
Next Update Due: 13:00
We apologise for any inconvenience caused.
Regards,
4th Utility Infrastructure Team
Dear Customers,
Our engineer has arrived on site, and has identified an issue with the fibre from our third party.
Our engineer is investigating, and we'll provide another update as soon as we have more information available.
Kind Regards
4THU Infrastructure Team.
Dear Customers,
Our engineers have repaired a fibre break in the network which interrupted service.
If your still without service, please reboot your router in the first instance.
Kind Regards
4THU Infrastructure Team.