Dear Customers, 

Description: Please be advised that our 3rd party engineers are en-route to site again to diagnose the issue. Further information will be availiable once our 3rd party arrive on site.

Impact: Total Loss Of Service

We apologise for any inconvenience caused. 

Regards 
4th Utility Infrastructure Team

Dear Customers, 

Description: Please be advised that our 3rd party engineers visited site yesterday and have found another fibre fault. However this fault lies within a construction site and could not gain access to the premise. Engineers have been tasked to re-visit this morning.

Impact: Total Loss Of Service

We apologise for any inconvenience caused. 

Regards 
4th Utility Infrastructure Team

Dear Customers,

3rd party engineers are on site, repairing the effected cables.

We shall continue to update this page throughout the day today as we progress.

Kind Regards

4THU Infrastructure Team.

Dear Customers,

Engineers have now finished the fibre repair and services are now restored. 

We apologise for the inconvenicance casued, please contact the support team if you continue to experience problems with your service.

Kind Regards

4THU Infrastructure Team.