Dear Customers,
Description: Please be advised that we are aware of an issue affecting your developments, we have engaged with our 3rd party and they have confirmed a fibre issue. We are now looking into arranging an engineer to site. Further updates will follow shortly.
Impact: Intermittent Service
We apologise for any inconvenience caused.
Regards
4th Utility Infrastructure Team
Dear Customers,
Description: Please be advised that we are aware of an issue affecting your developments, Our 3rd party will be tasking engineers shortly to resolve the fault. We have no ETA as of yet as to when engineer resource will arrive.
Impact: Intermittent Service
We apologise for any inconvenience caused.
Regards
4th Utility Infrastructure Team
Dear Customers,
Description: Please be advised that this issue is now resolved. This was due to a fibre issue and we have monitored the service over the weekend since and have not seen any further issues with the service.
Impact: Restored
We apologise for any inconvenience caused.
Regards
4th Utility Infrastructure Team