Resolved 4th Utility - Aqua Court (B65) Service Outage

7th August 2024 9:06pm

Dear Customers,

Description: Please be advised that we are aware of an issue affecting your developments.

Impact: Total Loss Of Service

We apologise for any inconvenience caused.

Regards
4th Utility Infrastructure Team

7th August 2024 8:55pm

Dear Customers,

 

Our third party fibre provider has identified an issue on site.

We are awaiting an ETA for engineers to fix.

 

Thanks for your continued patience.

 

Kind Regards

4THU Infrastructure Team.

+0hr 11m
7th August 2024 9:54pm

Dear Customers,


Our engineers have now arrived on site and are currently investigating.

We will have further updates shortly.

 

Kind Regards

4THU Infrastructure Team

+0hr 58m
7th August 2024 10:06pm Latest

Dear Customers,

 

Our on site engineer has fixed the fault with the fibre and restored connectivity.

If your still without connectivity, please restart your router in the first instance.

 

Kind Regards

4THU Infrastructure Team

+0hr 12m