Dear Customers, 

Description: Please be advised that we are aware of an issue affecting your developments, our engineer has checked the equipment and have identified a 3rd party fault. Our 3rd party are arranging engineers to restore service.

Impact: Total Loss Of Service

We apologise for any inconvenience caused. 

Regards 
4th Utility Infrastructure Team

Dear Customers, 

Description: Please be advised that our 3rd party engineers resolved the fault yesterday at 18:30pm and was due to a fibre fault on the network that was resolved.

Impact: Restored

We apologise for any inconvenience caused. 

Regards 
4th Utility Infrastructure Team