Resolved 4THU - Finlays Court, St Georges Court (RH10)

6th November 2024 8:00am
Back to Status

Dear Customers,

Please be advised that we are aware of an issue affecting your developments.

Impact: Total loss of service
Next Actions: We have reported a found issue to our third party fibre providers, investigations ongoing.
Next Update Due: 15:00

We apologise for any inconvenience caused.

Regards
4th Utility Infrastructure Team

6th November 2024 11:52am

Dear Customers,

 

Engineers are on way to the effected site, estimated arrival time is 2PM.

Thanks for your patience.

 

Kind Regards,

4THU Infrastructure Team

+3hr 52m
6th November 2024 3:20pm Latest

Dear Customers,

 

Engineers are on site, and investigating.

We are awaiting further feedback from our fibre provider.

 

Thanks,

4THU Infrastructure Team.

+3hr 28m